Consumer concerns and service issues, complaints and compliments

We value your feedback

Our goal is to provide the best patient experience.

To do so, we need honest feedback from our patients, whānau/family, their caregivers and the community.

Please use any of the methods below to send us your feedback.

Phone (07) 343 7735
Email feedback@lakesdhb.govt.nz or click here

By post to:

Feedback 
Rotorua Hospital
Private Bag 3023
Rotorua Mail Centre
Rotorua 3046

Or click here to fill in a form

Find out how to access your clinical records