Short outage for Lakes DHB direct dial numbers 18-21 November 2019 - (Archived)
Short outage for Lakes DHB direct dial numbers 18-21 November 2019
 

Lakes DHB is upgrading the telephone system for all telephones based in Rotorua that have a direct dial in (DDI) number.

DDI numbers allow outside callers to call staff directly without having to go through the main Switchboard.

There will be a one hour outage from Monday 18 to Thursday 21 November from 5.00am to 6.00am where any inbound calls to the affected DDI numbers will not work. This is because the upgrade requires some downtime to complete.

If you need to contact staff during this time, please ring the main line number on 07 348 1199 and ask to be transferred to the applicable staff member.

The upgrade will see our DDI numbers shift to a more robust platform and ensure on-going support from our Telco provider Spark.

The internal telephone system will be unaffected.