Changes at Rotorua and Taupō hospitals due to COVID-19 Alert Level 2
15/02/2021 2:36:26 p.m.

 Monday 15 February 2021

Lakes DHB is making some changes at its Rotorua and Taupo Hospitals following the change to COVID-19 Alert Level 2 from 11.59pm last night, for three days, until midnight on Wednesday 17 February 2021.

Changes in Rotorua and Taupo Hospitals
There will be staff at the front entrance of Rotorua Hospital ensuring that all visitors and patients sign in with the COVID-19 scanning app or manually for contact tracing purposes. 

This will involve streaming staff, patients and visitors into different lines. Give yourself plenty of time to get to your appointment as this may slow down entry to the hospital.

At Taupo Hospital, only the main entrance and Emergency Department entrances will be open for staff, visitors and patients.

All outpatients and day stay patients will be contacted by text before their appointments and asked to phone first if they have symptoms. If you are sick please do not attend an appointment without ringing first.

Visitors to the Whare Whakaue Mental Health Inpatient Unit will need to sign in at the main entrance of the Rotorua Hospital before going to the unit to visit. The main entrance at the unit will be locked.

No change to current visitor policy
There is no change at this stage to the current visitor policy. We are encouraging visitors to come in small numbers or not at all if possible. This is to keep our patients and staff as safe as possible. If you are sick do not come to hospital to visit.

If you have an appointment at the hospital please make sure to keep it unless you are told otherwise by a Lakes DHB staff member.

Covid-19 Testing Centre in Rotorua and Taupo
The COVID-19 Testing Centres in Rotorua and Taupō at will be open every day this week from 9am to 3pm (until Friday). In Rotorua the testing centre is at Kahukura Rugby Sports Club, 1475 Pukuatua Street and in Taupō at 79 Miro Street.

If you were at a location of interest at the times stated by the Ministry of Health, you need to get a test and remain isolated until you receive your result. If you have symptoms but have not been to a location of interest stay home and call Healthline for advice on 0800 358 5453. Click here for more information on locations of interest.

Covid-19 Symptoms include:
• a new or worsening cough
• a fever of at least 38°C
• shortness of breath
• sore throat
• sneezing and runny nose
• temporary loss of smell.

These symptoms do not necessarily mean you have COVID-19. The symptoms are similar to other illnesses that are much more common, such as colds and flu. Shortness of breath is a sign of possible pneumonia and requires immediate medical attention. 

Alert Level 2
Alert level 2 means that social distancing applies, and mass gatherings including tangi and funerals, will need to be limited to 100 people. Hospitality businesses must keep groups of customers separated and served by a single person with a maximum of 100 people at a time.
For more information on Alert Level 2

Continue to do your bit to keep New Zealand COVID-19 free
Throughout Alert levels, everyone must continue to do their bit to keep New Zealand COVID free;

• stay home if you’re unwell and get tested
• keep track of where you’ve been - scan QR codes using the NZ COVID Tracer app and enable Bluetooth tracing on your device. Check that you have Bluetooth tracing enabled on the dashboard of the NZ COVID Tracer app. If you don’t, turn it on now. If you aren’t able to use the app, download or request a COVID Tracer booklet, keep a calendar or diary.
• practice good hygiene (includes washing your hands often and coughing into your elbow)
• regularly clean high touch surfaces

COVID-19 vaccine rollout
The current change in Alert levels is not expected to change the rollout for the COVID-19 vaccine programme.

Alert Level Changes
From 11.59 pm Sunday 14 February Auckland moved to Alert Level 3 for a period of three days until midnight on Wednesday. The rest of New Zealand Aotearoa is at Level 2 for the same period.


For more information contact: Sue Wilkie Communications Officer or Shan Tapsell Assistant Communications Officer Phone (07) 349 7944 or mobile 027 242 3652

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