Managed Isolation Allocation System Mandatory from today
3/11/2020 10:27:50 a.m.

Tuesday 3 November 2020

Managed Isolation Allocation System Mandatory from today

The new system requiting returnees to New Zealand to have booked a place in a managed isolation facility in advance of boarding a flight home came into force at midnight last night, following a one month notice of the change taking effect.

The one month grace period has now expired and from today Tuesday 3 November (NZT) – travellers arriving in New Zealand will be legally required to have a voucher confirming that they have secured their place in a managed isolation facility, before boarding their aircraft.

Air Commodore Darryn Webb, Head of Managed Isolation and Quarantine said travellers who arrive at the airport without their voucher will not be permitted to board their aircraft, unless they meet the very restrictive emergency allocation criteria from the Managed Isolation Allocation System.

“The last thing we want to see is people turned away at airports. To avoid this our message to people is ‘no voucher – no fly’. If you don’t have a voucher, do not go to the airport because you will not be allowed to board a plane to New Zealand without one.

“New Zealanders are playing their part to stop the spread of COVID-19 in our communities. We now ask those travelling here to do their part by using the Managed Isolation Allocation System (MIAS) to book a voucher and secure their place in a managed isolation facility. Almost 30,000 people have already done just that over the next 3 months.

“This system is very straight forward and helps us manage the timing of people entering New Zealand so we can guarantee their place in a managed isolation facility, which is necessary to keep them and all New Zealanders safe. All people need to do is visit the website to check availability and secure their place in managed isolation, before booking flights.

“With the Christmas holidays fast approaching, we’re now heading into a period of peak demand where managed isolation facilities will be operating at or near capacity. We’re already starting to see some periods where we’re booked solid. This is a good thing – it shows that the system is operating effectively and that we’re managing the safe return of New Zealanders. It also shows there might not be space for people just jumping on a plane and hoping to come home.

Currently there is a short-term spike in arrival numbers from 1 - 12 November, and 23 November - 12 December. The MIAS is now fully booked during this period, which means there is no capacity for additional bookings in managed isolation facilities.

“The reality is that there is a finite number of rooms available. New Zealanders can still come home but anyone wanting to come home in the lead up to Christmas holiday period needs to make their travel plans early, or they may not be able to come home on their preferred dates.

An extensive awareness campaign has been underway for the past month that has resulted in people from 100 different countries accessing the Managed Isolation Allocation System website. Since the campaign started on 25 September around 95 per cent of passengers arriving at airports have had a voucher.

Air Commodore Darryn Webb says the new voucher system not only provides advanced notice of who is arriving in the country, but will also allow our facilities to be better prepared to support any additional needs they might have.

Over the past six months, more than 65,000 people have flown into the country and completed their managed isolation. Planning ahead with a voucher system will streamline the processes currently in place for allocating people to MIQ, while helping provide a better experience for travellers at their facility.

Further information

By securing a Managed Isolation Allocation System voucher, travellers are not granted automatic entry permission to New Zealand. They will still need to be exempt from New Zealand's border restrictions or have been granted a border exception and hold a valid visa to be able to travel to New Zealand.

Travellers returning from quarantine-free entry to Australia will also be required to have secured their place in a managed isolation facility, and are not exempt from using the Managed Isolation Allocation System.