Great feedback re first groups in managed isolation at Rotorua
6/07/2020 4:56:39 p.m.

Monday 6 July

Great feedback re first groups in managed isolation at Rotorua

The first two groups of returnees housed at the Ibis hotel completed their managed isolation at the weekend and left the hotel.

Lakes DHB staff involved in providing health services at the Rotorua hotels have received great feedback from the New Zealand Defence Force.

Service Manager Greg Vandergoot is in the Operations role for Lakes DHB and says the feedback recognised all the work that had gone into getting everyone through, in what was at times a difficult situation.

He says returnees who spent the fortnight at the Ibis were also very complimentary about most aspects of their stay.

A total of eight groups of returnees have now arrived in Rotorua for their 14-day stay, since managed isolation facilities were stood up at the end of the third week in June. These include a group arriving on Friday 3 July, and another on Saturday 4 July.

Lakes DHB has been refining its processes around providing health assessments for the returning New Zealanders, and ensuring that everyone is swabbed on day 3 and day 12 of their stay.

Staff in the Welfare role provide a range of resources to help returnees look after themselves and remain in a positive frame of mind during their stay.
Lakes DHB staff members providing services to people in isolation facilities are supplied with and use the appropriate PPE to ensure their safety.

These staff members are fully trained in the use of PPE and do everything that is required in terms of hand-washing, distancing and keeping themselves and others safe. They are doing an essential service and the DHB management and Board appreciate them taking on these responsibilities.

Board Chair Dr Jim Mather says the firs two weeks of managed isolation facilities in Rotorua has been a challenging time that saw the rapid pulling together of the staff and resources to meet the requirements of managed isolation facilities.

He says clinical, management and a range of support staff have stepped up to the challenge, and the Board is very pleased with the efforts of DHB staff to provide caring health services for people, many of whom are stressed.