Rotorua and Taupo Hospitals experiencing high demand
14/09/2018 10:01:38 a.m.

Friday 14 September 2018

Lakes DHB is urging people to think about the best place to go for health care, rather than simply heading to the Emergency Department at Rotorua and Taupo Hospitals.

Both Lakes DHB hospitals have been experiencing very high demand for the past two weeks with full emergency departments and little capacity for admitting new patients.

Lakes DHB Acting Chief Executive Nick Saville-Wood says it’s very helpful if people who need non-urgent medical care can go to their GP or Lakes PrimeCare.

Patients coming to the EDs will be initially assessed and then treated, according to the severity of their condition. It’s preferable that patients maintain contact with their doctor in their own medical centre, as the GP is very often the person to provide the right care at the right time.

Emergency Departments at Rotorua and Taupo Hospitals are open for emergencies. If you have a minor health issue – please visit your family doctor/ community emergency clinics, or contact the telephone health service, Healthline 0800 611 116.

Lakes PrimeCare in Rotorua provides an after hours service, and this is a good port of call for people from out of town, or who don’t want to wait a day or so to see their family doctor.

People with respiratory difficulties and other long term conditions should ensure their prescriptions for medication are up to date.

Advice about healthcare is a phone call away. If you’re not sure whether you need to see a doctor, you can ring your GP practice for advice, or contact Healthline on 0800 611 116 for free health advice 24 hours a day.

Healthline is a free telephone health information service, staffed by registered nurses who will assess your health needs, and give information and advice to help you decide on the best level of care.