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Service Description
At Rotorua Hospital the physiotherapy service is professionally headed by a Professional Advisor, Ann McKellar, with a compliment of senior and staff physiotherapists and assistants within outpatients, inpatients, rehabilitation and in the community.
Service-based physiotherapists working across Lakes District Health Board are also professionally responsible to the Professional Advisor. (See Elderly Services and Taupo pages for details of service delivery).
Location and Contact Details
Main department located on the ground floor of the Ambulatory Centre, Rotorua Hospital.
Telephone: (349) 7920
Fax: 343 7702
e-mail: Physio Admin@lakesdhb.govt.nz
Hours of Work
8.00 - 4.30 pm, Monday to Friday. For on call emergency physiotherapy cover after hours, contact the Telephonists ph 3481199 or internally dial '0'.
Team Profile
Click on the staff member’s name to send an e-mail:
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Team Leader
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| Ann McKellar |
Team Leader and Professional Advisor |
8842
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| Administration |
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Barbara Wilkins
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Administrative Support, Allied Health
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7920
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| Community |
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Cathy Pickernel
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Community Physiotherapist
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8642
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| Inpatients |
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Deborah Surtees
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Senior Inpatient Physiotherapist
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6083
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| Outpatients |
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Carol Turner
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Senior Outpatient Physiotherapist
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7913
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| Therapy Assistant |
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Sharon Horan
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Physiotherapy Assistant |
7913
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| Other Staff Physiotherapists |
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7913
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Service Provision
Inpatients
The team work across all inpatient services. Inpatient referrals - leave referral form on clip on noticeboard in the Inpatient Unit by 8.00 am. If after 8.00 am, page the Physiotherapist directly, or leave a message with the Physiotherapy Department on 7920.
Outpatients
Specialist services are provided for a wide variety of conditions in a modern, well-equipped department. Therea are excellent Gym facilities and therefore can manage complicated multiple trauma cases.
The Physiotherapy department at Lakes District Health Board is accredited by ACC under the Endorsed Provider Network (EPN).
Orthopedic: We are skilled at treating spinal and or peripheral joint problems including sports injuries, headaches, spinal disorders ,soft tissue lesions, sprains, trains, hand therapy, post fracture, amputations, joint replacement etc. We devise individual programs which may include exercises, mobilisations electrical treatments, ultra violet treatment, massage, education and advice.
Respiratory: Education and treatment for asthma COPD bronchiectasis, cystic fibrosis etc. COPD Classes are held Mondays and Thursdays 1.30 pm -3.30 pm. Referrals via the Physiotherapy Department.
Cardiac: Individual and class sessions held. Classes are every Tuesday 1.30pm-3.30 pm as part of the cardiac rehabilitation programme for outpatients. Referral via the Cardiac Nurse Specialist.
Continence Specialist Physiotherapy: For all forms of incontinence.
Community Physiotherapy
Lakes District Health Board provides community physiotherapy for patients who require physiotherapy but are unable to attend as an outpatient. The aim is to facilitate people to attain optimum functional level and independence.
Referrals are accepted from general practitioners , practice nurses and other Allied health practitioners.
Conditions include: Acute musculoskeletal injury, poor mobility –age or sensory related frequent falls or falls risk, post operative weakness, respiratory disease with chest clearance or shortness of breath, and education in manual handling.
Referral to Services
Referrals are accepted from general practitioners and health professionals in the primary sector, or Lakes DHB consultants.
Staff may be referred by the Health and Safety Team. No referral is required for ACC claims.
To refer, fax 343 7702, or post referrals to the Physiotherapy Department or email
On weekends document referral in notes, and contact On-Call Physiotherapist via Telephonists ph 3481199 or internally dial '0' |