Covid-19 Vaccination Programme @ Lakes DHB

Covid-19 Vaccination Programme in the Lakes DHB area


Please note, our COVID-19 immunisation hubs at Rotorua and Taupo are open for business and are operating under Level 2 guidelines.


Our COVID-19 immunisation hubs at Rotorua and Taupo have made some changes in line with operating under Alert Level 4.

Key points:

• Before entering the immunisation hubs, our staff will be screening consumers for risk of exposure to COVID-19 and COVID-19 symptoms. This screening is critical to help break the chain of transmission of COVID-19 and maintain staff and consumer safety.
• Everyone coming into our hubs should at all times wear a face covering (their own or a medical mask provided).
• 2 metre physical distancing is required throughout the hub.
• We are restricting numbers of people coming into the building.
• Perspex/physical barriers between staff and consumers are in place. 


Free Covid-19 vaccinations now open to everyone 12 years and over

When parents or guardians book a vaccination, they can also book in a vaccination for any 12 - 15-year olds in their whānau.


Support to make a decision 

Some people may require support to make a decision about receiving the COVID vaccination. The Personal Advocacy and Safeguarding Adults Trust can help. Click here to read more. Click here to fill in the referral form.


To make a booking ring the call centre on 0800 28 29 26. 


Be ready and have your NHI on hand when you book. Please provide staff with your name, contact phone, date of birth and National Health Index (NHI) number, if known. You’ll find your NHI number on a prescription or prescription receipt, x-ray or test result, or a letter from the hospital.


Or make your booking online.  Click on the link to go to


When it’s time to get vaccinated

Step 1: Receiving an invitation
When you’re eligible, you’ll receive a letter from Book My Vaccine inviting you to book at We’ll follow up with an email and text. You do not need to wait for this invitation if you meet the book requirements.

Step 2: Make your booking
Once you’re received your invitation or when your age band is open, go to to book your appointments.

If you’re unable to book online, you can ring the COVID Vaccination Healthline on 0800 28 29 26 (8am to 8pm, 7 days) and we’ll make the booking for you and answer any questions. Interpreters are available if you need them.

You can expect to wait for around six to eight weeks from the time you make your booking until your first vaccination. Depending on where and when you’d like to be vaccinated you might find an appointment earlier.

The time between doses of the COVID-19 vaccine has been increased, with the standard time moved from three to six weeks between the first and second doses of the vaccine.

Step 3: Get your vaccination
We’ll send you a reminder the day before each appointment. It’s very important to get two doses of the vaccine – this will give you the best protection.


What happens at your vaccination appointment? 


A healthcare worker will do a health check with you prior to immunisation and give you some standard information. You will have time to ask any questions. You will only be vaccinated if you agree. 

Then the healthcare worker will inject the vaccine into your upper arm.

You’ll need to stay for 15 minutes after to check that you’re ok and they may ask you about side effects. Once the healthcare worker says you’re fine, you can leave and carry on with your day.

You will be given an appointment time and asked to get your second dose of the vaccine six weeks later.

Please note that from Sunday 22 August the observation time was reduced from 20 minutes to 15 minutes. This is based on local and international data that this is a safe period of observation for adverse reactions. A longer period of observation will be used when it's clinically appropriate, such as for patients with a history of adverse reactions.

Current main venues for immunising in Lakes DHB

In Rotorua our COVID-19 immunisation hub is located in the Rotorua Central Mall, Amohau Street, next to Noel Leeming. Our Rotorua hub is open 8.30am-4.30pm every day.

At Taupo, the COVID-19 immunisation hub is located at Unit 6, 29 Totara Street.  Go left at the roundabout and the hub is located opposite the Taupo Hospice Shop. The Taupo hub is open 8.30am-4pm every day.

In Turangi vaccinations are available via Pihanga Health.

In Mangakino, immunisations will be offered via primary care premises. Our teams will be concentrated in Rotorua and Taupo and will outreach to smaller communities and work in collaboration with local health providers.  

Please note, Lakes DHB is NOT offering walk in clinics.


COVID-19 vaccination advice for pregnant women

The Royal Australian and New Zealand College of Obstetricians and Gynaecologists recommends that pregnant women are offered the Pfizer vaccine at any stage of pregnancy.

This is because the risk of severe outcomes from COVID-19 is significantly higher for pregnant women and their unborn baby.

Global surveillance data from large numbers of pregnant women have not identified any significant safety concerns with mRNA COVID-19 vaccines given at any stage of pregnancy.

Pregnant women are encouraged to discuss the decision in relation to timing of vaccination with their health professional.  For more information please click here


COVID-19 vaccination advice for people with disabilities


See the links below for easy to read information: