Te Ara Tauwhirotanga new model of care for mental health and addictions in Lakes

The mental health system’s new model of care for the Lakes area is the product of a five month co-development process with tangata whaiora, people with lived experience of mental illness, whanau/family members, communities and a range of local service providers (DHB clinical staff, NGOs and primary care). The model of care is named Te Ara Tauwhirotanga to echo the aspirations of the community that services and systems are designed to “act with kindness”. 

Click here to read more about Te Ara Tauwhirotanga and see the graphic of the model of care.  

Implementation of Te Ara Tauwhirotanga

Lakes DHB has already started changing its thinking and aligning service provision to the principles of Te Ara Tauwhirotanga. We are looking at new evidence-based interventions and asking the community what solutions best fit their needs. Amy Wharewera is the Lakes DHB project manager for this work.




 Keeping up to date with Te Ara Tauwhirotanga newsletter


Click here to read the first edition of Te Ara Tauwhirotanga newsletter outlining all the work being done as Te Ara Tauwhirotanga is implemented across the Lakes District.


 Click here to read the January 2021 issue.





Te Ara Tauwhirotanga Implementation Advisory Group

The Te Ara Tauwhirotanga Implementation Advisory Group began in early 2019 to support the implementation of the new model of care across the Lakes district.



Consumer Advisor Jordana Bealing

Jordana Bealing is the new Consumer Advisor from LinkPeople. She has recently completed her Masters in Psychology as part of her studies towards becoming a clinical psychologist Her interest in mental health was inspired by her mum who was the counsellor at Jordy's high school.

“I saw how much of an influence she was for the kids she worked with. She was the cool teacher but she also supported and empowered so many of the students that were struggling with their mental health, I wanted to have a career where I could make a difference for people like she did.” Click here to read more about Jordy. Click here to read more about Family/Whānau and Consumer Advisory Services.

  Te Ara Tauwhirotanga Year one projects in review

Click here  to read the report outlining each project and the progress that's been made. 



Toro Mai a Ringa facility for people with complex needs opens in Rotorua

A new facility for mental health patients in the community has been formally opened in Rotorua.

Ember Korowai Takatini held a pohiri on February 11 for its new seven-bed facility for patients whose complex needs are beyond the normal capability of currently contracted residential mental health providers.

It is a partnership with Lakes District Health Board under the Te Ara Tauwhirotanga model of care. The facility has been named Toro Mai a Ringa, meaning outstretched hand. Click here to read more.

Mauri Ora new inpatient facility

The announcement in September that the Mauri Ora business case for a new mental health inpatient facility has been accepted has generated a lot of excitement. Lakes DHB will get $25 million from the government towards the $31m project and will fund $6m itself.

The sector wide model of care Te Ara Tauwhirotanga “Pathways that lead to kindness” – with its three themes and 10 principles will underpin the design and operation of the new inpatient facility. Click here to read more about the project to build a new mental health facility.


New Lakes DHB Projects and Change Manager for Mental Health and Addictions

New Lakes DHB Projects and Change Manager for Mental Health and Addictions Esthe Davis says the announcement that Lakes DHB’s business case for the new Mauri Ora inpatient facility is approved has generated a lot of excitement.

Click here to read more about Esthe's role.


  E-Mental Health Collective 

The first meeting of the e-Mental Health and Addictions Collective was held in July 2019 with members excited at the opportunity to be part of a collaborative and innovative approach to increasing the number of early intervention supports available in our communities. The collective is particularly interested in ensuring that more people are supported to get well and stay well at earlier points along the mental health and addictions continuum.

Click here to read more about the e-mental health project.

Suicide Post-vention project

Suzy Taylor says it’s an honour to take on the new role of Lakes DHB Postvention Consultant as she feels there is so much more we can do as a community towards stopping suicide.

“The one thing that we can all do to help prevent someone from taking their own life; it costs nothing, and yes, it’s absolutely free. It’s called kindness. This is the first initiative to stopping suicide,” she says. Click here to read more about Suzy. Click here  for information for family and friends after a suicide. 

Future State Blueprint

The Lakes Mental Health and Addictions Future State Blueprint was approved by the Te Ara Tauwhirotanga Advisory Group in April 2019 and provides a strategic overview of the planned new operational state that is to be achieved following the implementation of Te Ara Tauwhirotanga – the Mental Health and Addictions Model of Care.
Click here to read more. Click here to see the blueprint.


Click here to see newsletters about the project to build a new mental health facility. The new mental health facility design is being guided by the Te Ara Tauwhirotanga.