Te Ara Tauwhirotanga new model of care for mental health and addictions in Lakes

The mental health system’s new model of care for the Lakes area is the product of a five month co-development process with tangata whaiora, people with lived experience of mental illness, whanau/family members, communities and a range of local service providers (DHB clinical staff, NGOs and primary care). The model of care is named Te Ara Tauwhirotanga to echo the aspirations of the community that services and systems are designed to “act with kindness”. 

Click here to read more about Te Ara Tauwhirotanga and see the graphic of the model of care.  

Implementation of Te Ara Tauwhirotanga

Lakes DHB has already started changing its thinking and aligning service provision to the principles of Te Ara Tauwhirotanga. We are looking at new evidence-based interventions and asking the community what solutions best fit their needs. Click here to read about Te Ara Tauwhirotanga implementation and projects. 

Project Manager Te Ara Tauwhirotanga Rebecca Ripia

Project Manager for Te Ara Tauwhirotanga Rebecca Ripia says her experience of working collaboratively across sectors and community agencies will be useful in her new role.

“Innovation happens naturally when working collaboratively and being exposed to different thinkers. How well we do in this space enables ideas to be born that we can move with. I enjoy working on exciting projects that influence change.” Click here to read more.

  Keeping up to date with Te Ara Tauwhirotanga newsletter 

Te Ara Tauwhirotanga- the newsletter outlining all the work being done as Te Ara Tauwhirotanga is implemented across the Lakes District.

Click here to read the October 2021 edition.
 Click here to read April 2021 edition.

 Click here to read the January 2021 issue.  

 Te Ara Tauwhirotanga Implementation Advisory Group

The Te Ara Tauwhirotanga Implementation Advisory Group began in early 2019 to support the implementation of the new model of care across the Lakes district.


 Family/ whānau and Consumer Advisory Service

Jordana Bealing is the Consumer Advisor from LinkPeople. She has recently completed her Masters in Psychology as part of her studies towards becoming a clinical psychologist Her interest in mental health was inspired by her mum who was the counsellor at Jordy's high school. Click here to read more about Jordy. Click here to read more about Family/Whānau and Consumer Advisory Services.

 Mauri Ora new inpatient facility

New Mauri Ora Project Manager Jasmine Isaac says the opportunity to be part of the new mental health build is an unexpected career move that feels like an adventure.

She’s looking forward to the learning and the new experience.

“Being a part of a project such as building a new facility that better accommodates our whaiora; that supports meaningful engagement in an area that I have become dedicated towards is less like a job and more of an adventure,” she says. Click here to read more about Jasmine.

 Click here to read about the Mauri Ora project to build a new mental health inpatient unit.

  E-Mental Health Collective 

The first meeting of the e-Mental Health and Addictions Collective was held in July 2019 with members excited at the opportunity to be part of a collaborative and innovative approach to increasing the number of early intervention supports available in our communities. The collective is particularly interested in ensuring that more people are supported to get well and stay well at earlier points along the mental health and addictions continuum.

Click here to read more about the e-mental health project.

 Feedback Informed Treatment (FIT)

FIT is a tool that monitors a client’s progress by using their feedback and active participation to inform their treatment. The approach involves routinely and formally soliciting feedback from clients about: the process of therapy; the working relationship with the clinician; and the client’s overall wellbeing. Click here to read more. 


Te Ara Tauwhirotanga, the mental health and addiction model of care identifies that people who work in the Mental Health and Addiction sector whether in government or non-government organisations are competent in what they do, are helpful, caring and kind. Click here to read more.