Audiology Services

  Lakes DHB Values: Manaakitanga • Integrity • Accountability


Service description
Location and hours of work
Contact details
Team profile/contact a staff member
Service provision
Useful links

Audiology Services - Otoscope

Service Description

The Audiology Department offers full hearing assessments and hearing aid fittings for all ages.

Services are provided by three Contract Audiologists employed by Kirsty Gerlach Hearing, Rotorua. Audiometrist and administrative support is provided by LDHB staff.

Our primary role is assessing children and adults referred by medical practitioners, educational personnel and health care workers in the community. We also support the Ear, Nose and Throat specialists in Outpatient clinics.


"Fostering a listening community through better hearing"



Ground Floor, Whakaue Rauoranga Building.
Visiting service to Taupo.
Hours of work: Monday-Friday, 8.00 am – 4.30 pm.

Contact Details

Telephone: (07) 349 7919 
Team Profile

Click on the staff member's name to send an e-mail:

Staff Member

Contact No

Designation and Role(s)

Aura Ramos 8870

Audiologist (Team Leader)

Charmalika Abeyewardene 7919


Glenn Anderson


Audiometrist (Casual)

Robyn Shaw


Administrative Support




Service Provision

Clinically we offer

• Newborn hearing screening
• Infant and paediatric full hearing assessment
• Paediatric hearing aid fittings
• Adult hearing assessments
• Adult hearing aid fittings (Conditions apply)
• Enable funding hearing aid fittings
• Assistive Listening Device counseling
• Hearing aid repairs
• Loan equipment for use with hearing impaired inpatients

Useful Links (New Zealand Audiological Society) (Audiology training programme – has good links within site) (good resource for links on all subjects relating to hearing loss)